Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of Roamtell website and services. By purchasing or using our services, you agree to these Terms.

2. Definitions

• “Company” / “We” / “Us” / “Our” – Roamtell.

• “User” / “Customer” / “You” – Any person purchasing or using our services.

• “Services” – Refers to MapleSimNation’s eSIMs, website, and related products.

3. Services Provided

Roamtell offers digital eSIM plans for travel. Plans vary by country, region, and data package. We do not guarantee coverage, speed, or uninterrupted service, as this depends on local carriers.

4. User Obligations

• You must ensure your device supports eSIM.

• You must provide accurate personal details.

• You must not misuse our services for unlawful purposes.

5. Orders & Payments

• All payments must be made at checkout.

• Prices may vary depending on location and exchange rates.

• Taxes may be applied depending on your jurisdiction.

6. Refunds & Cancellations

See our Refund Policy for details. Refunds are not guaranteed once a plan is activated.

7. Limitation of Liability

MapleSimNation is not responsible for:

• Carrier issues or network restrictions.

• Device incompatibility.

• Losses caused by third-party services.

8. Indemnity

You agree to indemnify Roamtell against claims, damages, or expenses arising from your misuse of our services.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of Canada. Any disputes shall be resolved in Canadian courts.

10. Amendments

We may modify these Terms at any time. Your continued use constitutes acceptance of updated Terms.